Baji9 Privacy Policy — Your Data Is Safe With Us

Role

Baji9 is one of Bangladesh's most trusted online gaming and betting platforms. We believe that protecting the privacy of your personal information is our most important responsibility. This Privacy Policy explains in detail how baji9 collects your information, the purposes for which it is used, and how it is kept secure.

By using the baji9 website and app, you are considered to have agreed to this Privacy Policy. Please read this policy carefully before creating an account or using the platform.

What Information We Collect

Baji9 collects certain information necessary to provide you with our services. We only gather data that is genuinely required to operate the platform and improve your experience.

Information collected at registration:

• Full name and date of birth (for age verification)
• Mobile Number & Email Address
• Residential address and country
• Preferred username and password

Information collected during KYC verification:

• Copy of National ID, Passport, or Driver's License
• Selfie or Live Photo Verification
• Utility bill or bank statement (for address verification)

Automatically Collected Information:

• Device information (model, operating system, browser)
• IP Address & Approximate Location
• Browsing activity and session data on the platform
• Cookies & Local Storage Data

How Your Information Is Used

Baji9 uses your information only for specific, legitimate purposes. We never use your data for unnecessary activities or sell it to third parties.

Cookie Policy

The baji9 platform uses cookies. Cookies are small text files stored in your browser. They help remember your login session, save your language preferences, and improve platform performance.

Types of cookies we use:

• Essential Cookies: These are required for the platform to function properly. Login sessions and security cookies fall under this category.
• Functional Cookies: Remembers your preferences such as language, time zone, and more.
• Analytics Cookies: Used to understand how users are interacting with the platform.
• Marketing Cookies: Used to display relevant promotional content.

You can control or block cookies at any time through your browser settings. However, disabling essential cookies will prevent certain platform features from working.

Data Sharing Policy

Baji9 never sells your personal information to third parties. However, limited data may be shared in certain specific circumstances:

• Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket receive the necessary information to process deposits and withdrawals.
• Identity Verification Services: Minimal data may be shared with approved verification agencies to complete the KYC process.
• Legal Authorities: We are legally required to provide necessary information upon a valid court order or lawful request from a regulatory authority.
• Technology Partners: Technology service providers used to operate the platform may have access to limited, encrypted data.

Your Rights

You have the following rights regarding your information on the baji9 platform. Contact our support team to exercise any of these rights.

• Right to Access Your Data: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data, subject to certain conditions being met.
• Right to Restrict Processing: In certain cases, you may request that the processing of your information be restricted.
• Right to Opt Out: You can opt out of marketing communications at any time.
• Right to Lodge a Complaint: You can report any privacy violation complaints directly to our support team.

Data Retention Period

Baji9 does not retain your data longer than necessary. Separate retention periods are defined for different types of information:

• Account Information: For the duration the account is active and for up to 5 years after closure.
• Transaction Information: At least 5 years, in accordance with financial regulatory requirements.
• KYC Documents: For up to 5 years after account closure, as required by law.
• Log & Activity Data: Generally up to 12 months.
• Marketing Preferences: Until you change it.

Once the designated retention period expires, data is automatically deleted or anonymized in a secure manner.

Security Measures

Baji9 uses industry-leading security technology to protect your information. Our security measures include:

• 256-bit SSL/TLS Encryption Technology
• Two-Factor Authentication (2FA)
• Regular Security Audits & Penetration Testing
• Intrusion Detection System (IDS)
• Data Backup & Recovery System
• Strict data protection training for all staff

Please keep in mind that no method of transmission over the internet is 100% secure. Keep your password confidential and notify our support immediately if you notice any suspicious activity.

Protection of Minors' Data

Baji9 strictly prohibits the use of the platform by anyone under18 years of age (minors). We do not knowingly collect data from minors.

If we become aware that a minor has created an account using false information, that account will be immediately closed and any collected data will be deleted. If a parent or guardian suspects an account has been opened in a child's name, please contact our support team.

Changes to This Policy

Baji9 reserves the right to update this Privacy Policy as needed. Any changes will be published on this page with the updated date. For significant changes, a notification may be sent to your registered mobile number or email.

Your continued use of the platform following any changes will be taken as your acceptance of the updated policy. We recommend visiting this page regularly.